Providing customer services since October 2021


1.1. As a retailer of digital products, we reserve a right to sell under the guidance of these terms of service. By using our services you automatically agree to these terms and policies. Breaking any rules or terms might result in a ban/blacklist from the support server and refusal to further provide our services.

1.2. This User Agreement (“Agreement”), the CryoTokens Store Privacy Policy, and all policies posted on our websites set out the terms and conditions on which we offer you access to and use of my sites, services, applications and tools (collectively “Services”). This Agreement is entered into between you as the user of our services (“User”) and CryoTokens (“Cryo, domo, CryoServices"). All policies and the Privacy Policy are incorporated into this User Agreement. You agree to comply with all of the above when accessing and using our services.

1.3. Acceptance of the Agreement. By accessing or using the service, you hereby agree to accept the terms and conditions set forth in this Agreement as a User. You shall be bound by the terms and conditions of this Agreement with respect to your access or use of this server and any further modification, addition or change to this service. If you do not accept all of the terms and conditions of this Agreement, please do not use these services.

1.4. Amendments. We may amend this Agreement and/or server policies at any time, with or without notice to you, by posting the amended and restated Agreement or policy on the server. The amended and restated Agreement and/or policy shall be effective immediately upon posting.


Every product is bound by our warranty policy explained below. Returns are not accepted. This store is under a strict no refund policy. If the product is faulty a replacement may be possible.

2.1. The product is eligible for a replacement if one of the following is occurs:
(a) The product does not meet the description under which it is being sold
(b) You have 15 minutes from the time of purchase to report any non-working tokens and receive a replacement

2.2. The product is NOT eligible for a replacement if:
(a) The product is not working and you have contacted us later than 15 minutes from the time of purchase
(b) The login info was lost under buyer’s ownership
(c) Contacting any kind of support on the websites we advertise on or leaving any kind of negative feedback is considered that a support case has been solved and closed without a satisfactory result and no additional support may be provided, furthermore a blacklist from our store may be issued
(d) Chargebacks are considered a violation of our Terms of Service and you may lose access to one or more products purchased on our website. Additionally a complete blacklist from the purchase website and discord will be issued and your private information may be used for fraudulent chargebacks investigations.
(e) Any kind of threats will not be tolerated and might result in a ban and/or blacklist


3.1. The description and price of any product is subject to change at anytime without notice. We reserve the right to discontinue any product at any time.
Any offer for any product can change or be removed at anytime without giving any notice. If an ongoing order is in place, the buyer will be warned and given notice.


You are obligated to follow these rules under any circumstances. Violation of these rules might result in a ban.
Chat rules
4.1. No advertising
4.2. No spamming
4.3. Do not use words such as “Token”, “Cheater”, “Cheating”, “Hack”, “Hacker”, “Carding”, “Cracking”, “Cracked”, “Cracker”, “Carding” etc…
4.4. Act accordingly ( no excessive swearing, hate, etc… )
4.5. We (“me, domo”, “staff”, ”cryo”) can remove any chat message or links without giving any reason for deletion.
Ticket rules
4.6. Do not spam, every message is being read when possible
4.7. No swearing
4.8. If you are trying to solve a problem with your order please try to explain your issue in calm and orderly manner
4.9. Every ticket will be replied to within 7 days of the customer's last message. We are not bound to solve the ticket within any set timeframe. Please note that we always try to solve every support ticket as soon as possible.


5.1. Certain third-party content, products or services are available via our selling platforms. We are not responsible for anything that happens within these third-party sites. These sites are not our products and are not affiliated with us. Thus, us trusting and vouching the sites still does not mean that we will take any responsibility for what happens.